Terms of service

Terms and Conditions

Welcome to Lumera™. These Terms and Conditions ("Terms") govern your access to and use of our website and the purchase of Lumera™ products. By using this website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.

1. Acceptance of Terms

By accessing this website or purchasing products from Lumera™, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to purchase products from our website.

3. Product Information

We strive to ensure that all product descriptions, images, ingredient lists, pricing, and other information displayed on our website are accurate. However, we do not guarantee that all information is complete, current, or free of errors.

Actual product packaging may vary slightly from the images shown on the website.

4. Health Disclaimer

The information provided on this website is intended for educational and informational purposes only and should not be considered medical advice.

Lumera™ dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under the age of 18.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Correct pricing or typographical errors
  • Discontinue products without prior notice

If your payment has already been processed for a canceled order, a full refund will be issued.

6. Pricing

All prices displayed on the website are subject to change without notice.

Applicable taxes, duties, and shipping fees will be calculated during checkout.

7. Payment

We accept approved payment methods available at checkout.

By placing an order, you confirm that you are authorized to use the selected payment method.

8. Shipping

Estimated delivery times are provided for convenience and are not guaranteed.

Lumera™ is not responsible for shipping delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Incorrect shipping information
  • Events beyond our reasonable control

Ownership and risk of loss transfer to the customer upon delivery.

9. Returns and Refunds

Please refer to our Refund Policy for complete details regarding returns, exchanges, and eligibility requirements.

10. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product names
  • Product packaging
  • Images
  • Graphics
  • Website design
  • Text
  • Videos
  • Icons
  • Product descriptions

is the exclusive property of Lumera™ and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Responsibilities

By using this website, you agree not to:

  • Violate any applicable laws
  • Attempt unauthorized access to our systems
  • Upload malicious software
  • Disrupt website functionality
  • Submit false or misleading information
  • Use the website for fraudulent purposes

12. Limitation of Liability

To the fullest extent permitted by law, Lumera™, its affiliates, officers, employees, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our products.

Our maximum liability shall not exceed the purchase price of the product involved in the claim.

13. Disclaimer of Warranties

This website and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted website access or that the website will be free of viruses or technical errors.

14. Third-Party Links

Our website may include links to third-party websites for your convenience.

Lumera™ is not responsible for the content, security, or privacy practices of third-party websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Indemnification

You agree to indemnify and hold harmless Lumera™, its affiliates, employees, officers, contractors, and partners from any claims, damages, losses, liabilities, costs, or expenses resulting from your use of the website or violation of these Terms.

17. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the jurisdiction in which Lumera™ operates, without regard to conflict of law principles.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes will become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Lumera™ Customer Support